Meet customers where they are

Each of us came at it from a different seat: the service shop, the fleet and commercial desk, and the general manager's office. We all heard the same thing from fleet managers and operators.

Getting a truck serviced meant driving it to the store, waiting, and driving it back. The repair bill was only part of the cost. The bigger cost was a unit that wasn't producing for the day. And when shops were full and couldn't keep up with pickup and delivery, good customers with big fleets walked away.

So we each pushed for the same answer: take the service to the customer. Convenience keeps customers, as long as the work is done right every time.

Service RX is that answer built as its own company: dealer-level service, on your schedule, wherever your vehicles are parked.